Welcome to 2020, employee access 2.0, where just in time employee and patient screening and access at an acute care hospital during Covid, literally takes on life and death considerations. That sniffle could be life changing for the individual and the people they come in contact with (e.g., fellow employees, patients, visitors, other commuters, etc…). There has been a tremendous amount of work done over this past year to address the various issues the pandemic has created in all aspects of our work and personal lives. Within the healthcare IT realm, this translated into the rapid creation of new solutions. I believe the key to the success we have had in this area has been a result of great collaboration and great innovation.
Like many other organizations, we at Massachusetts Eye and Ear (MEE) a member of Mass General Brigham, worked closely with our fellow entities to try to ensure that everyone remained safe during these extreme times. MEE worked fast to develop a number of solutions to help address these needs over the past year. Some of our solutions were created entirely locally, due to our specific needs, others leveraged API’s which were made available to us from Mass General Brigham, while others were entirely created and provided to us by Mass General Brigham with input from a cross enterprise group of professionals. This type of collaboration in the past was not always easy. Each entity has slightly different approaches and needs when it comes to a number of areas of operations, even within the IT department. Since this challenge had a large impact on everyone equally, I was pleased to see the great team work and collaboration which quickly developed as the process to find solutions began. A team was quickly assembled, which encompassed resources from the various entities. We met for formal and informal brain storming sessions to identify long term and short term development initiatives.